Carlos Gil is the author of The End of Marketing: Humanizing Your Brand in the Age of Social Media and AI, an international keynote speaker and award-winning digital storyteller. He has over a decade of experience leading social media strategy for global brands including LinkedIn. Carlos talks about the value of using social media as a ‘listening platform’ to understand what your audience is talking about.
@thebcma
Presented by @gordonglenister
Produced by Neil Whiteside at freedom:ONE